• Your Customer can send car repair request from your website and also attach documents.
• Generation of unique car repair request on submission and record it as repair request in backend.
• Customer can check status of all car repair request tickets submitted by him/her on My Account page.
• Diagnosis of car repair requests and create quotation and send to your customer.
• Create Job Order / Work Order and assigned to Responsible or Technician.
• Configure Car Repair teams, Services, Service types.
• Configure Cars and Cars Parts.
• Car Repair more images.
• Print PDF – Car Repair Request.
• Car Repair Request User / Technician can communicate with customer using chatter and fill timesheet.
• Car Repair Request Manager can close ticket and send bill to customer (Billing from Quotation created from Diagnosis).
• Customer can give feedback and rating of Car Repair Request.
• Manage your Car Repair Request tickets using assignment to multiple Car Repair Request teams.
• Reports -> Car Repair Request in PDF, Car Repair Label and Car Repair Analysis Available.
• Car Repair
Car Repair Teams
Car Repair Tickets
Car Work Orders
Car Repair Team
You can create different Car Repair teams and assign Car Repair tickets to Car Repair team responsible to do that job.
Car Services Configuration
Car Service Type Configuration
Car Repair Request by Customer from Your Website
After Submit Customer will have Request Number for Future Reference and Communication.
On submit system will create repair request in backend under default repair team.
Backend Form Cars Repair Request
Repair Timesheet Tab Fill by Your Technician and Repair Team for Working Hours.
General Information Tab
Product Consumes Part Tab
Add Car More Images
Create Diagnosis Button from Car Repair Request
Diagnosis Created from Car Repair Request
Create Work Order Button from Car Repair Request
Work Order Timesheet Tab Fill by Repair User and Team
Work Order Information Tab
Create Quotations from Diagnosis of Car Repair
Quotations Created List View
Quotations Created Form View
Allow You to Close Car Repair Request if Job Orders are done.
Email sent to Customer on Close of Car Repair Request
My Car Repair Requests on Website – for Customer View
Feedback Link will be Send to Customer for Feedback on Car Repair Request Close
Thank you to Customer for Providing Feedback
Customer Rating Stored on Repair Request
Reports -> Car Repair Request in PDF, Car Repair Label and Car Repair Analysis Available